Terms of service

 

Terms and Conditions

Welcome to Marta Justiça.

These Terms and Conditions govern your access to and use of www.martajustica.com, as well as the purchase of products available through our online store.

By using this website or placing an order, you confirm that you have read and agree to these Terms and Conditions, as well as our Privacy Policy and Returns & Refund Policy.

If you do not agree with these terms, you should not use the website or make purchases through it.

1. About the Store

The website www.martajustica.com is operated by Marta Justiça.

For any questions regarding the website, orders or products, you can contact us at:

Email: info@martajustica.com

Address: Rua Direita da Póvoa do Valado nº71, 3810-771 Aveiro

VAT Number: 240482999

2. Use of the Website

This website is intended for lawful and personal use.

By using the website, you agree not to engage in any activity that may interfere with its operation, compromise its security, or infringe upon the rights of Marta Justiça or any third party.

The website may not be used for fraudulent, unlawful or abusive purposes.

We reserve the right to restrict or suspend access to the website where necessary to protect its security, operation or integrity.

3. Our Products

We make every effort to ensure that product descriptions, photographs, colours, dimensions and other information displayed on the website are as accurate as possible.

However, slight differences may occur between the images displayed on your screen and the actual product, particularly due to screen settings, lighting or the natural characteristics of certain materials.

For original artworks and hand-painted pieces, variations, individual marks and small imperfections are part of the unique and handmade nature of each piece and do not, in themselves, constitute a defect.

We reserve the right to modify, update or discontinue products, prices or other information displayed on the website without prior notice. Such changes will not affect orders that have already been confirmed, except where there is an obvious error or where otherwise required or permitted by law.

4. Orders

By completing an order, you are submitting an offer to purchase the selected products.

An order is only considered accepted once it has been confirmed by Marta Justiça and payment has been successfully processed, where applicable.

Before completing your purchase, you are responsible for checking all order details carefully, including the products selected, quantities, delivery address and billing information.

If there is an issue with your order, including product unavailability or an obvious error in the price or product description, we will contact you as soon as reasonably possible.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so. If payment has already been made, the corresponding amount will be refunded.

5. Prices and Payment

All prices displayed on the website are shown in euros (€) and include VAT at the applicable legal rate, unless expressly stated otherwise.

Shipping costs, where applicable, will be displayed before you complete your purchase.

Prices and promotional conditions may be changed at any time. The price applicable to your purchase is the price displayed when your order is completed.

Payments are processed using the payment methods available on the website.

By placing an order, you confirm that the payment information provided is accurate and that you are authorised to use the selected payment method.

6. Shipping and Delivery

Orders are shipped to the delivery address provided at checkout.

Any delivery times displayed on the website are estimates and may vary depending on the destination, carrier, periods of high demand, customs procedures or other circumstances beyond our reasonable control.

We will make reasonable efforts to dispatch your order within the estimated timeframe provided.

However, we cannot guarantee delivery times that depend on third parties, including shipping carriers or customs authorities.

For international orders, customs duties, taxes or other charges may apply in the destination country. Where applicable, these costs are the responsibility of the customer, unless expressly stated otherwise.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy, available on our website.

Nothing in these Terms and Conditions limits or excludes any statutory rights you may have under applicable consumer protection legislation.

8. Intellectual Property

All content available on this website, including but not limited to photographs, artwork, illustrations, text, logos, graphics, videos, designs, product names and visual identity, belongs to Marta Justiça or is used with permission from the respective rights holders.

This content is protected by applicable intellectual property laws.

Using this website does not grant you any ownership rights or licence to use any of this content.

You may not copy, reproduce, modify, distribute, publish, sell or commercially use any content from this website without our prior written permission.

In particular, artworks, photographs, illustrations and designs displayed on the website may not be reproduced, copied or used to create derivative products without the express written permission of Marta Justiça.

9. Customer Content

If you submit comments, reviews, photographs or other content relating to our products, you confirm that you have the necessary rights to do so and that the content does not infringe the rights of any third party.

By submitting such content, you grant Marta Justiça permission to use it for purposes related to the promotion of our products and brand, without prejudice to any rights granted to you under applicable law.

We reserve the right not to publish or to remove content that is unlawful, offensive, discriminatory, fraudulent or infringes the rights of others.

10. Third Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and do not mean that Marta Justiça controls or endorses the content, operation or policies of those websites.

Your use of third party websites is subject to their own terms and privacy policies.

11. Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we cannot guarantee that the website will always be available or free from errors, interruptions or technical issues.

Temporary interruptions may occur due to maintenance, updates, technical issues or circumstances beyond our reasonable control.

12. Liability

Marta Justiça shall be liable in accordance with applicable law.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited, including statutory consumer rights relating to the conformity and safety of products.

We are not responsible for loss or damage resulting from circumstances beyond our reasonable control, including failures of third party services, internet interruptions, shipping issues or force majeure events, without prejudice to any rights you may have under applicable law.

13. Personal Data

Personal data collected through this website is processed in accordance with our Privacy Policy.

Information provided by customers may be used to process orders and payments, arrange deliveries, provide customer support and comply with our legal obligations.

For further information about how your personal data is collected and used, please refer to our Privacy Policy.

14. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, the services we provide or applicable legislation.

The most current version will always be available on this page.

Any changes will not affect rights already acquired by customers in relation to orders that have already been placed.

15. Governing Law

These Terms and Conditions are governed by the laws of Portugal, without prejudice to any mandatory consumer protection provisions that may apply in the country where the customer resides.

In the event of a dispute, consumers may use the applicable alternative dispute resolution mechanisms and the competent authorities available under applicable law.

16. Contact

If you have any questions regarding these Terms and Conditions, please contact us at:

Marta Justiça

Email: info@martajustica.com

Address: Rua Direita da Póvoa do Valado nº71, 3810-771 Aveiro

VAT Number: 240482999